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| Help Site Information: This site is optimised to run with Version 5+ browsers with a screen resolution of 800x600 pixels. It should be functional with older browsers in most cases and at smaller screen sizes, but you may find a few presentational glitches. Some of the presents require audio or are enhanced by having audio enabled on your computer. Browser plug-ins: Many of the presents use dynamic extra features that you may not be able to see without downloading some small, additional bits of 'plug-in' software for your browser. Electric December makes extensive use of Flash content and also some QuickTime and Shockwave - these are the plug-ins you will need to see all the presents. You may even already have them without knowing it. It's a quick and easy process to check and add these plug-ins. Follow the links below to check whether these plug-ins are correctly installed.
A present window is open but nothing seems to be happening: Be patient, some of the presents will take a little while to download. For video presents there is a choice of downloads to match different connection speeds. Most of the presents rely on you moving your mouse about - roll, click, point, click again and just keep on exploring. Each time you come back to Electric December try the presents again, there may be something you haven't discovered...
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Check
your web browser for Flash
Check
your web browser for Quicktime
Check
your web browser for Shockwave