help

Browser plug-ins:

Many of the presents use dynamic extra features that you may not be able to see without downloading some small, additional bits of 'plug-in' software for your browser.

Electric December makes extensive use of Flash content and also some QuickTime and Shockwave - these are the plug-ins you will need to see all the presents.

You may even already have them without knowing it. It's a quick and easy process to check and add these plug-ins. Follow the links below to check whether these plug-ins are correctly installed.

Flash Player logo Check your web browser for Flash

QuickTime Logo Check your web browser for Quicktime

Shock Wave logo Check your web browser for Shockwave

Site Requirements:

This site is optimised to run with Version 5+ browsers with a screen resolution of 800x600 pixels.

You will need JavaScript enabled in your browser to view the presents.

It should be functional with older browsers in most cases and at smaller screen sizes, but you may find a few presentational glitches.

Some of the presents require audio or are enhanced by having audio enabled on your computer.

A present window is open but nothing seems to be happening:

Some of the presents will take a little while to download - for some presents there is a choice of downloads to match different connection speeds.

Most of the presents rely on you moving your mouse about - roll, click, point, click again and just keep on exploring. Each time you come back to Electric December try the presents again, there may be something you haven't discovered...

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